Contact Us
Have a question or need help? We're here for you.
Live Chat
Real-time support during business hours. Average reply under 5 minutes.
Bug Reports & Feature Requests
File issues, request features, or vote on what we ship next. Public tracker on GitHub.
Address
Remskill LLC
300 Delaware Ave STE 210#469
Wilmington, DE 19801
United States
Response Time
Within 24 hours
We typically respond to all inquiries within one business day.
Before you hit send
Include your operating system (Windows 10/11 or your macOS version), the app version from Settings, and what you were doing when the problem appeared. A screenshot or the exact error text usually saves a full day of back-and-forth.
Billing questions move fastest when you write from the email address you purchased with. And if you're within the 30-day guarantee, just say the word refund — no justification needed.
Quick answers to common questions — hotkeys, languages, device limits, what stays free — live in the FAQ and might spare you the wait entirely.
Looking for something specific?
Billing & Subscriptions
Manage your plan through the account portal or email us for help.
Refunds
We offer a 30-day money-back guarantee. See our refund policy.
Security
Report security issues to security@whisper.remskill.com